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Courses in business and commerce

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Scroll down to see all our courses in the business and commerce category. We are pleased to accept online enrolments for all our courses using our fully secure server or our PayPal facility.

BUSINESS AND COMMERCE DIPLOMA COURSES: code:
Become a professional book-keeper BB01
Business studies and management BB02
Travel and tourism BB03
Web design and internet publishing BB07
An introduction to computers BB08
Sales and marketing skills BB11
Personnel management and administration HB03
Business management: problem solving and decision making HB05
Public relations and business promotion HB06
Hospitality management HOSP1
Retail management RET01
Personal administrative assistant PA01
PC repair and upgrading BBPC01
Development training BSDT1
Leadership training BSLT1
Managing change BSMC1
Personal development training BSPD1
Dyslexia-friendly options are available on these courses, with easy online enrolment. For more information please click here.  

If you prefer, you can also enrol with us by telephone, or even by fax or post. For more detailed information on how to enrol, click here. If you would like further information on any of our courses listed below, please do not hesitate to contact us.

>> COURSE TITLE CODE PRICE
BECOME A PROFESSIONAL BOOK-KEEPER: Book-keeping and accounts for business. BB01 £195
$365*
€285*

Would you like a new career in book keeping or accounts? Perhaps you would like to learn how to keep your own books for a small business you run, or provide a book keeping service for other businesses in your area?

Assuming no prior knowledge, this course provides a comprehensive and up to date training in basic book keeping and accountancy skills, presented in a form, which takes particular note of the needs of students working on their own. BB01 deals thoroughly with all the basic aspects of book keeping, from double entry methods to the preparation of year end accounts and balance sheets, including the use of computer based account systems. You will learn how to set up and keep accounts for a small business, how to prepare monthly and annual figures, and how to present these in a format acceptable for taxation.

Book keeping is an essential function within every commercial, charitable or government enterprise in the economy. Whilst many students simply take the course to gain these skills for use in their own business, the career options for a competent book keeper are enormous.
 Topics covered within this course include:

Book keeping for business and organisations,
Double entry book keeping explained,
Credits, purchases, sales and returns,
Bank reconciliation,
Trial balancing,
Expenses, Income, Profit and Loss,
Wages,
VAT,
Balance sheets,
Company law and accountancy,
Annual returns,
Business documents, ledgers and journals,
Cash systems,
Modern accounting,
Computers in accounting,
Budget forecasting and management accounts.

 

 
Your enrolment options: BECOME A PROFESSIONAL BOOK-KEEPER

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
Also available: Higher Diploma in Business Management Accounting >>
>> COURSE TITLE CODE PRICE
BUSINESS STUDIES AND MANAGEMENT BB02 £195
$365*
€285*

Have you got what it takes to work in business management and become a good manager? With the Business Management Diploma, you could improve your employment and career prospects, assume more responsibility and command a higher salary. This course offers the students the opportunity of studying towards a comprehensive business management qualification, covering all aspects of management and administration, including staff recruitment and supervision, team building, effective communication, business psychology, marketing and management accounting.

Good management is an essential element within every commercial, charitable or government enterprise in the economy. Whether you already work in business or aspire to get into this rewarding field, this course will enhance your skills and provide positive proof to an employer of your commitment to self-improvement. As such, a number of different career paths will be open to you. Topics covered within this course include:

Business and commerce,
Sole traders, partnerships, limited companies,
Public and private enterprise,
Business plans,
The role of a manager,
Marketing and sales systems,
Stock and production systems,
Customer care,
Finance and budgeting,
Staff recruitment and supervision,
Employee management,
Team building and motivation,
Office and business technology,
Office and business practices,
Management reporting and liaison,
Management budgeting and accounting.

 

 
Your enrolment options: BUSINESS STUDIES AND MANAGEMENT

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
TRAVEL AND TOURISM BB03 £195
$365*
€285*

Designed for those wishing to enter or progress within both the UK and Continental travel industry. This course places considerable emphasis both on long and short haul global travel networks, popular travel geography and destinations, travel industry procedures and use of technology within the commercial travel environment. Topics covered within this course include:

Introduction to tourism,
Customer groups and their needs,
Long and short haul global travel networks,
Popular travel geography and destinations,
Unusual destinations,
Travel safety and agents' responsibility,
Business and holiday travel,
Ticketing and office procedures,
Technology in the travel industry,
Travel industry and the law,
Customer relations.

 

 
Your enrolment options: TRAVEL AND TOURISM

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
WEB DESIGN AND INTERNET PUBLISHING BB07 £195
$365*
€285*

The business potential of the world wide web is explored, analysed and assessed in detail. If you have internet access, we can take you from the very basics, to the design, construction and marketing of a successful website. Topics covered within this course include:

Introduction to the world wide web,
Business on the web,
Web sites, site structure, web pages, links,
The effective website,
Successful sites, poor sites,
The secrets of success - site design strategy,
Elements of design and development,
Evaluating online "audiences",
Fine tuning,
Advertising and Search Engines,
Designing a basic site, editing and improving,
Advanced site construction,
Marketing your site and your company,
Designing for others.

 

 
Your enrolment options: WEB DESIGN AND INTERNET PUBLISHING

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
INTRODUCTION TO COMPUTERS BB08 £195
$365*
€285*

This course offers the student the opportunity of studying towards an introductory computer qualification, and is intended for those wishing to enter or progress within such a career in a commercial environment. Topics covered within this course include:

Introduction to the computer and computer terminology,
Hardware and software,
Office and business technology,
What is Information Technology?
Information systems and their uses,
Computer networks,
Internet and email systems,
Windows operating systems
Word processing, database, spreadsheet and graphics packages,
Programming,
System assessment and design,
Purchasing and upgrading a computer.

 

 
Your enrolment options: INTRODUCTION TO COMPUTERS

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
SALES AND MARKETING SKILLS BB11 £195
$365*
€285*

Designed for those intending to work at managerial levels, this course consists of three sections, each containing a number of modules which collectively cover the subjects listed below. Performance is monitored and assessed throughout. Topics covered within this course include:

Business and economics
Market forces and entrepreneurship,
Market orientation and research,
Product life cycle,
Production, promotion, pricing and sales,
Production systems, costing and analysis,
Product advertising and promotion psychology,
Customer liaison advertising and market media,
Marketing options,
Basic principles of marketing,
Customer needs and motivations,
Basic marketing techniques,
Psychology and sales, advertising, design, sales techniques and sales closure,
Customer support and satisfaction,
Advertising teams, sales teams, support teams,
Team liaison and motivation,
Sales generation, motivation, targets and rewards.

 

 
Your enrolment options: SALES AND MARKETING SKILLS

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
PERSONNEL MANAGEMENT AND ADMINISTRATION HB03 £195
$365*
€285*

Offering the student the opportunity of studying towards an advance personnel management and administration qualification, this course is intended for those wishing to enter or progress within an administrative or personnel based environment and provides a comprehensive and up-to-date course in all aspects. Topics covered within this course include:

Personnel management - an overview,
Personnel management roles,
Job advertisements and application forms,
Employment law,
Interviewing techniques,
Employment, salary negotiation, and contracts,
Staff supervision,
Staff counselling,
Disciplinary processes,
Rewards and incentives,
Dismissal and redundancy,
Personnel administration,
Recruitment policies,
Management reporting and liaison,
Employee management and relations.

 

 
Your enrolment options: PERSONNEL MANAGEMENT AND ADMINISTRATION

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
Also available: Higher Diploma in International business and human resources management >>
Also available: International business management and accounts Fellowship study programme >>
>> COURSE TITLE CODE PRICE
BUSINESS MANAGEMENT: Problem solving and decision making HB05 £195
$365*
€285*

All managers in business are routinely faced with both difficult problems and decisions. This course is intended for those of us who regularly need to solve such problems yet lack the confidence to do so. 

Step by step you will learn how to evaluate a problem or situation using a systematic approach, and to take into account the core aspects, consider all possible solutions and the likely consequences of decisions. The simple yet effective strategies explained within this course will better equip you in both your business and everyday life.

 

 
Your enrolment options: BUSINESS MANAGEMENT: Problem solving and decision making

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
PUBLIC RELATIONS: PR and business promotion HB06 £195
$365*
€285*

Perhaps you have a business or product that you would like to promote, or enjoy a lucrative career in public relations as a consultant to local business clients in your area? Assuming no previous knowledge, this course can teach you how to attract and obtain public and press attention, to receive low cost press coverage and advertising, to prepare press releases, and to plan high profile publicity campaigns.

Step by step you will learn how to best promote every type of business and run your own freelance agency. The simple yet effective promotional strategies explained within this course could help place you and your career firmly on the map.

 

 
Your enrolment options: PUBLIC RELATIONS: PR and business promotion

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
HOSPITALITY MANAGEMENT HOSP1 £195
$365*
€285*

From hotels, bars and restaurants to specialised catering companies, hospitality professionals can enjoy a varied and rewarding career. A rapidly growing industry throughout the U.K. and Europe, there are an enormous number of opportunities for suitably qualified individuals. From basic business and people management through to the specific skills and techniques involved in the trade, this course covers all the vital topics necessary to access or progress within a career in hospitality.

Designed round a number of modules covering the core subjects listed below, you will quickly learn both the theory and practical skills that can lead you to that new job or promotion you deserve. Topics covered within this course include:

The hospitality industry
Business and management principles
Staff management
Budget management
Basic accounts
Marketing
Hotels
Restaurants and bars
Conference facilities
Banqueting and event management
Kitchen management
Housekeeping management
Customer service
Health and safety

 

 
Your enrolment options: HOSPITALITY MANAGEMENT

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
>> COURSE TITLE CODE PRICE
PERSONAL ADMINISTRATIVE ASSISTANT PA01 £195
$365*
€285*

Within any successful organisation, managers and directors often consider their P.A to be their greatest asset. If you are organised, self motivated, have good judgement and discretion, and can be depended on to keep everything running smoothly, then this would be an ideal career for you.

Careers as Personal Assistants are not only rewarding and well paid, but for those with the right combination of talents and interpersonal skills, can lead to increased responsibility, promotion and managerial opportunities.

The National Home Study Personal Assistant course is an excellent way of acquiring the range of skills and knowledge essential for this career. Within the comprehensive syllabus, you’ll learn the general principles of the profession, and gain up to date knowledge in key areas such as recruitment and selection, office administration, managerial support, time and people management, business correspondence and multi tasking. Topics covered within the course include:

Role of the Personal Assistant,
Personnel management roles,
Job advertisements and application forms,
Employment law,
Interviewing techniques,
Offers of employment and rejection,
Employment contracts,
Salary negotiation,
Staff supervision,
Staff counselling,
Disciplinary processes,
Rewards and incentives,
Dismissal and redundancy,
Personnel administration,
Recruitment policies,
Management reporting and liaison,
Employee management and relations.

 

 
Your enrolment options:

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
RETAIL MANAGEMENT RET01 £195
$365*
€285*

The retail sector is one of the fastest growing industries within Europe. There are endless career opportunities and prospects of advancement for those with the right flair and knowledge. Indeed, with so many opportunities and so much competition, it is important to be able to prove to employers you have both the skills and commitment to succeed. A diploma in retail management will do just that, prove to an employer that you have what it takes to succeed in retail management. It is recognised proof of your commitment, desire, skills and understanding of the industry.

Designed round a number of modules covering the core subjects listed below, you will quickly learn both the theory and practical skills that can lead you to that new job or promotion you deserve. Whether you are looking for your first job in retail, a promotion or move into management, this course can help you achieve your goal.

The retail industry
Retail management, roles and principles
Receiving and delivering goods
Storage and handling
Stock control
Pricing
Display and marketing
Staff management
Budget management
Team management
Cash and security
Customer service
Health and safety

 

 
Your enrolment options: RETAIL MANAGEMENT

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
PC REPAIR AND UPGRADING BBPC01 £195
$365*
€285*

There has perhaps never been a better time to become a PC repair technician. Perhaps you simply want to learn how to repair and upgrade your own or business PC? Improve its performance or fix a terminal bug? Or maybe you would like to share in the fantastic rewards and opportunities available in this skilled and sought after profession.

Whatever your reasons, our PC repair and upgrade course will show you how. Our easy to study yet comprehensive training programme, has been carefully designed to take you through each step of computer trouble shooting, repair and upgrading. Studying at your own pace, you will learn a range of skills from removing viruses, bugs, and restoring windows, through to diagnosing and fixing faults, upgrading memory, improving speed and performance. On completion of the programme, you will be able to confidently work on and repair any of the millions of personal and business computers in use in the UK today. Topics covered within the course include:

The PC explained,
Principle components and function,
Operating systems,
Windows,
Diagnosing and removing viruses and bugs,
Restoring windows,
Internet and email repair,
Anti virus protection,
Diagnosing physical faults,
Component replacement,
System upgrades,
Increasing hard drive memory,
Increasing ram memory,
Improving performance.

 

 
Your enrolment options:

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
DEVELOPMENT TRAINING BSDT1 £195
$365*
€285*

Within any modern business setting, there is a constant demand to train and develop the skills of others, in order to improve the efficiency and service of the organisation and staff team. The aim of this course is to provide the student with the essential training skills to train others. Our approach to trainer training is about teaching you how to enliven, inspire and motivate the people who work with you, giving them a complete range of simple but usable skills, and empowering them to have the confidence to continue to learn through their work experience and interactions.

The National Home Study Development Training course is an excellent way of acquiring the range of skills and knowledge essential for this career. No matter what kind of training you do, sales or marketing, IT skills, financial planning, commercial awareness, interpersonal skills, shop floor skills - you will learn how to train others with confidence, flair and professionalism.

Training essentials,
Different training styles and settings,
Identifying your own training style,
Identifying training needs,
One to one training,
Small group training,
Structuring a training session,
Adapting your style and support materials,
Training skills,
Meeting needs and expectations,
Role play,
Dealing with difficult situations and questions,
Recognising and dealing with potentially undermining situations,
Making development and training exciting and creative,
Wrap up and review.

 

 
Your enrolment options: DEVELOPMENT TRAINING

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
LEADERSHIP TRAINING BSLT1 £195
$365*
€285*

A course intended for a wide range of supervisory staff and managers to improve their leadership and motivational skills. Within any business setting, there is a need to lead and empower staff, in order to improve the efficiency and service of both the organisation and staff team. The aim of this course is to provide the student with the essential leadership skills to manage and motivate staff in a wide range of settings. Our approach to leadership training is to provide you with a complete range of usable skills that may be adapted to any setting, and which will enable you to develop, inspire and motivate the people who work with you.

The National Home Study Development Training course is an excellent way of acquiring the range of skills and knowledge essential for this career.

Leadership versus management,
What is leadership
Contexts of leadership,
Basic leadership skills,
Leadership in a business environment,
Leading and motivating individuals,
Leading and motivating teams,
Advanced leadership techniques and tools,
Meeting staff needs and expectations,
Meeting management needs and expectations,
Dealing with difficult situations and questions,
Recognising and dealing with potentially undermining situations,
Goal setting and motivation,
Making leadership dynamic and inspiring.

 

 
Your enrolment options: LEADERSHIP TRAINING

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
MANAGING CHANGE BSMC1 £195
$365*
€285*

National Home Study’s Managing Change home study programme is an excellent way of equipping management staff with the skills necessary to effectively manage change in any organisation. Understanding fully the implications and the consequences of decisions made when facing the turbulence and ambiguity of change is vital to future organisational success, and managed in an effective manner, can be highly motivating for staff. Rather than focus just on dealing with the negative impact of change, the course also takes a very positive stance, showing how change provides the opportunity to improve skills, service efficiency, motivation and self worth, and how these may best be harnessed during and beyond the organisations transition.

Our approach to managing change is to provide you with a complete range of usable skills that may be adapted to any setting, from large-scale organisational or cultural changes, to small, departmental or team-based change.

Business and management organisations,
Typical changes organisations face,
The dynamics of change,
Change from management perspective,
Change from staff perspectives,
Change from a customers perspective,
The impacts of change,
Identifying problems,
Identifying opportunities,
Leadership and management through change,
Change tools and techniques,
Making change stick,
Building on skills through the experience of change,
Enhancing organisational systems and efficiency through change,
Empowering, motivating and enabling staff teams through change,
Meeting staff needs and expectations,
Meeting management needs and expectations,
Making leadership dynamic and inspiring.

 

 
Your enrolment options: MANAGING CHANGE

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).
     
>> COURSE TITLE CODE PRICE
PERSONAL DEVELOPMENT TRAINING BSPD1 £195
$365*
€285*

An excellent course for anyone wishing to develop their personal work style and interpersonal skills, in order to improve their performance and quality of work. Those people that really excel in the workplace aren’t just efficient workers or technically intelligent. Typically they have learnt the valuable work and communication skills that both enhance their abilities and make them stand out as key members of a team. By learning how to understand and enhance your interpersonal expertise, personal vision, values and purpose, you can effectively transform your abilities and career.

This course takes a comprehensive look at self-management, time management, stress and relationship management to equip you with a comprehensive range of usable skills, well suited to any organisation within the modern workplace.

Personal development an overview,
Principles of effective personal skill management,
Identifying your strengths and weaknesses,
Identifying your aims and ambitions,
Self-management skills,
Developing your personal purpose, vision and values, Self-transformation,
Goal achievement,
Time management,
Prioritising tasks and the cycle of time management,
Stress management,
Reduce stress and build self-confidence,
Relationship management,
Building successful and satisfying relationships in the workplace,
Effective communication,
Assertiveness,
Handling tricky people,
Career development,
Meeting management needs and expectations.

 

 
Your enrolment options: PERSONAL DEVELOPMENT TRAINING

Call us on 0870 242 7141. If you are ringing from outside the UK, please telephone +44 20 8868 7136. Have all your course details ready, together with your credit or debit card details. You can enrol over the phone anytime Monday-Friday between 9am-5pm (UK time).

SEE ALSO: our higher level study programmes >>

Why not discover our whole range of courses? Click on a topic below to check out what's available in different subject categories:

*Guide prices: These are shown in US dollars and Euros and are intended to be used as a guide only to the equivalent rate in sterling. All enrolments are processed in sterling and as such, the actual price in US dollars and Euros will depend wholly upon the exchange rate on the actual day of processing by your card company.

 

  Business and commerce
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National Home Study are one of the UK's leading Distance Learning Organisations. Whether you want to embark on a new career, have a desire to change direction or learn something new, or maybe even just pursue an interest, we can help you to achieve those goals.